Only several citizens say "trucades", however, "cridades" is rather common in order to say "calls"

That is not correct. Only in very informal context, and only around Barcelona, which is not representative of all Catalan speaker forms.

I'd say "trucades" is widely common in Catalunya and Illes Balears, whereas in País Valencià people say "cridades" more often. But that's obviously open to debate, you're welcome to join the discussion group and debate this topic: https://t.me/translation_ca